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AI Fluency: Essential Skills for Every Employee
From AI Literacy to Practical Impact in One Day
Level of course:
Beginner
Delivery:
In-Person Learning
Duration:
/ 1 day
Upcoming Course Schedule:
22 Apr 2026
8 Jul 2026
7 Oct 2026
Course Overview
Many organisations struggle to move from AI hype to practical value. Teams lack clarity on where AI fits, how to use tools effectively, and how to manage risks responsibly.
This course addresses low productivity, missed automation opportunities, unclear use cases, and uncertainty around governance, enabling confident, practical AI adoption.
At the end of the workshop participants will be able to: :
- Explain the current AI landscape - including key solution types, capabilities, limitations, and business value propositions.
- Develop and implement effective GenAI solutions(such as copilots, automation tools, and AI agents) to improve everyday work tasks.
- Apply practical design approachesto identify, scope, and plan AI use cases suitable for their organisation.
- Recognise core AI risk and governance principles,including responsible use, data considerations, and emerging regulatory expectations.
Who is this course for?
Professionals with no (or little) experience of GenAI tools
Key Takeaways
Course Pre-requisites :
Employees from any function or industry with no (or little) experience of GenAI tools.
Topic 1
The workshop opens with rapid introductions and an interactive icebreaker using generative AI tools, immediately immersing participants in hands-on experience.
- What is AI? Using a visual “market map” of AI solutions, participants explore the modern AI landscape through guided, practical interaction with different tool types - building a clear understanding of capabilities and limitations.
- Why is AI useful? Through real-world case studies, participants examine how organisations generate value from AI, developing a grounded understanding of the AI business case.
- Coverage includes… RPA, Machine Learning, Generative AI, AI Agents, GPTs, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Copilots, and Agentic AI.
Topic 2
Building on the foundations from Topic 1, this session explores the practical scenarios in which AI is most likely to deliver meaningful organisational impact.
- Where- the types of tasks and processes where AI can deliver the strongest impact.
- When - the right situations for applying AI.
Topic 3
Participants are guided through a simple, reusable framework that covers…
- Process Selection–identifying suitable automation opportunities
- Process Redesign–simplifying and optimising before automating
- Automation Design–defining logic, inputs, outputs, and controls
- Automation Development–building the workflow step by step
- Automation Deployment–testing, releasing, and monitoring
- Automation Governance–managing risk, reliability, and accountability
Hands-on exercises will use a leading low-code automation platform such as Microsoft Power Automate, UiPath, or n8n (selected per delivery.
Topic 4
Participants are again guided through a simple, reusable framework, this time covering:
- Prompt Engineering –structuring effective instructions for reliable outputs
- Semantic Search –grounding AI responses in relevant organisational knowledge
- Agentic Workflows and Integration–orchestrating multi-step reasoning and connecting agents to systems
- Guardrails, Evaluation, and Supervision–ensuring oversight, safety, and human control
Hands-on exercises will use a low-code agentic AI platform such as CrewAI, OpenAI GPTs, Claude, Google AI Studio, Microsoft Copilot Studio, or n8n (selected per delivery).
Instructor
Know your course instructor
Sam Cammiss
Sam is an experienced trainer who specialises in the areas of Digital Technology, Data Science, and Design Thinking. His experience delivering professional training and executive education spans over ten years, with long-term roles at Singapore Management University’s Academy, National University of Singapore, and the School of X at DesignSingapore. Sam’s training benefits from perspectives built-up during a diverse career that takes in Advertising, Manufacturing, Construction, Pharmaceuticals, Government, and Financial Services.
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Fundings & Subsidy
* Participant need to meet the attendance and assessment requirements to be eligible for the funding.
| For Singapore Citizens & PR (below 40yrs old) |
For Singapore Citizens (40yrs old and above) |
|
|---|---|---|
| Course Fees | ||
| Funding Support | ||
| Total Fee payable |
Assessments
As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course.
Participants are required to attain a minimum of 75% attendance and pass the assessment to receive a digital Certificate of Completion issued by Impress Training along with a WSQ Statement of Attainment.
SkillsFuture Credit
Eligible Singapore Citizens may use their SkillsFuture Credit balance to offset respective course fees. This is only applicable to Self-sponsored Individuals.
The Course is very useful. Trainer was engaging and I learned a lot.
Lee Ser Hiang
Senior Manager, CPF Board
The course was very interesting and Trainer was engaging and helpful.
Cheryl Foo
Manager, Supreme Court
Very engaging Trainer and knowledgeable in this field, Training was well-structured and many useful tips shared.
Abigail Lee
Marketing Executive, ST Telemedia Global Data Centres Pte Ltd
Well designed course and had great takeaways and backed by research.
Nigel Goh
Manager, Sembcorp Industries
Mind-blowing professional training course that helped my team with techniques to structure/plan a good presentations before diving into it.
Valerie Lee
Head, Corporate Development, Sembcorp Industries Ltd
I never knew PowerPoint has so much to offer. Thank you for alerting me to its possibilities.
Seah Boon Kiat
Deputy Manager, Temasek Polytechnic
Amazing instructor that never fails to wow and amuse me with his powerpoint creations. I enjoyed the course a lot. Keep it up!
Miko Chong
Product Innovator, NCS Pte Ltd
One of the most useful courses I've attended. Many hands-on practices. Great!
Samantha Wu
Manager, Civil Aviation Authority of Singapore
Great content delivered with great energy. Lots of learnings and insights.
Rakesh Patni
Research Director, IDC Asia Pacific
This course is a MUST for any professionals who does presentations, whatever the frequency maybe. Overall lots of knowledge gained & this would be very relevant and beneficial to my career.
Rubegan Soundarajan
Plant Manager, ST Engineering Innosparks Pte Ltd
The Trainer has done an impressive job in delivery a concept and impactful course on producing and presenting business presentations. He is entertaining and delivered the course very effectively.
Roderick Leong
Manager, Nxera SG Pte Ltd
Interesting Course - Animation are more effective than we thought. Passionate Trainer!
Ong Lay Khoon
Vice President, Sembcorp Energy Markets Pte Ltd
The course is amazing. Trainer is great, has lots of knowledge and very engaging.
Alberto Resco Perez
Senior Director, Software Engineering, Singtel
Trainer is very engaging and approachable, along with excellent delivery of course content.
Cedric Ang
Associates - Investments, Fraser Hospitality
Every Minute well-spent! On a more important note, definitely seeing myself applying the learning into my daily work.
Megan Niu
Lead, Sembcorp Industries Ltd
Fun learning session, a lot of insights sharing during the training.
Song Peilin
Senior Finance Manager, Mapletree Investments
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