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Agile Problem Solving & Critical Thinking
Embrace agility: Adapt, innovate, and thrive in the ever-changing business landscape.
Level of course:
Open-Entry
Delivery:
In-Person Learning
Duration:
/ 1 day
Upcoming Course Schedule:
01 July 2025
19 Nov 2025
Course Overview
Introducing Agile Problem Solving: Your key to unlocking rapid, sustainable performance improvement.
Does your organization struggle with:
If you answered yes to any of these, you're not alone. In today's fast-paced business landscape, rigid problem-solving methods simply don't cut it. You need a dynamic approach that engages your team, sparks creativity, and delivers results quickly.
Introducing Agile Problem Solving: Your key to unlocking rapid, sustainable performance improvement. This innovative and engaging program equips you with the practical tools and mindset to: :
Who is this course for?
Aimed broadly at professionals who wish to be on the leading edge of their personal and organisational journey towards Excellence in the Digital Age.
Key Takeaways
Course Pre-requisites :
None
Topics
Here's what you get to
learn in this course
Topic 1
Learn about these 2 Core Competencies and discover why they are so essential to all of us in the new digital age.
- Practical Problem Solving: an overview.
- Practicing Structured Routines to quickly learn, improve and grow.
- 4 Types of Problem Solving’ and Critical Thinking as a key enabler for better Decision Making.
Topic 2
Discover how to use a simple, flexible, practical and collaborative framework to do great Problem Solving
- Agile Thinking: and ‘A3 Thinking’
- Agile Problem-Solving Canvas
- The Divergence-Convergence: method of analysis and ideation
- Team Simulation Game: to practice the Agile Problem Solving routine
- Writing great Problem Statements
Topic 3
Great problem solving requires great analysis. Learn how to apply Critical Thinking to get to the crux of the issue at hand
- Perform a Current State Problem Analysis
- The danger of Jumping to Conclusions: and how to avoid.
- Making proper improvement targets
- Finding the True Root Cause
Topic 4
Be inspired to adopt the 2 secrets of all great thinkers: Ideation and Try-Out
- Introduction to the Experimental Mindset
- The dangers of Jumping to Solutions: and how to avoid them.
- Methods and Tools: for Quick and Simple Try-Out of proposed solutions
- Team Simulation: Game part 2
- Debrief and overall, Lessons Learned from the Simulation Game and course.
Instructor
Know your course instructor
John Hamalian
John Hamalian has over 20 years of experience at General Motors, Dell and his own business, specialising in Innovation, Sustainability, Management, Organisational Development and Transformation, using Lean/Agile/Design Thinking and other modern approaches. With assignments based in the USA, China, Korea, India and Singapore, he has held 2 Asia-Pacific Director positions. John coaches and trains organisations on how to innovate and transform, and is a lecturer at various universities, a published writer on Management and an active speaker at conferences, global corporations and public agencies.
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Fundings & Subsidy
* Participant need to meet the attendance and assessment requirements to be eligible for the funding.
| For Singapore Citizens & PR (below 40yrs old) |
For Singapore Citizens (40yrs old and above) |
|
|---|---|---|
| Course Fees | ||
| Funding Support | ||
| Total Fee payable |
Assessments
As part of the requirement for SkillsFuture Singapore, there will be an assessment conducted at the end of the course.
Participants are required to attain a minimum of 75% attendance and pass the assessment to receive a digital Certificate of Completion issued by Impress Training along with a WSQ Statement of Attainment.
SkillsFuture Credit
Eligible Singapore Citizens may use their SkillsFuture Credit balance to offset respective course fees. This is only applicable to Self-sponsored Individuals.
The Course is very useful. Trainer was engaging and I learned a lot.
Lee Ser Hiang
Senior Manager, CPF Board
The course was very interesting and Trainer was engaging and helpful.
Cheryl Foo
Manager, Supreme Court
Very engaging Trainer and knowledgeable in this field, Training was well-structured and many useful tips shared.
Abigail Lee
Marketing Executive, ST Telemedia Global Data Centres Pte Ltd
Well designed course and had great takeaways and backed by research.
Nigel Goh
Manager, Sembcorp Industries
Mind-blowing professional training course that helped my team with techniques to structure/plan a good presentations before diving into it.
Valerie Lee
Head, Corporate Development, Sembcorp Industries Ltd
I never knew PowerPoint has so much to offer. Thank you for alerting me to its possibilities.
Seah Boon Kiat
Deputy Manager, Temasek Polytechnic
Amazing instructor that never fails to wow and amuse me with his powerpoint creations. I enjoyed the course a lot. Keep it up!
Miko Chong
Product Innovator, NCS Pte Ltd
One of the most useful courses I've attended. Many hands-on practices. Great!
Samantha Wu
Manager, Civil Aviation Authority of Singapore
Great content delivered with great energy. Lots of learnings and insights.
Rakesh Patni
Research Director, IDC Asia Pacific
This course is a MUST for any professionals who does presentations, whatever the frequency maybe. Overall lots of knowledge gained & this would be very relevant and beneficial to my career.
Rubegan Soundarajan
Plant Manager, ST Engineering Innosparks Pte Ltd
The Trainer has done an impressive job in delivery a concept and impactful course on producing and presenting business presentations. He is entertaining and delivered the course very effectively.
Roderick Leong
Manager, Nxera SG Pte Ltd
Interesting Course - Animation are more effective than we thought. Passionate Trainer!
Ong Lay Khoon
Vice President, Sembcorp Energy Markets Pte Ltd
The course is amazing. Trainer is great, has lots of knowledge and very engaging.
Alberto Resco Perez
Senior Director, Software Engineering, Singtel
Trainer is very engaging and approachable, along with excellent delivery of course content.
Cedric Ang
Associates - Investments, Fraser Hospitality
Every Minute well-spent! On a more important note, definitely seeing myself applying the learning into my daily work.
Megan Niu
Lead, Sembcorp Industries Ltd
Fun learning session, a lot of insights sharing during the training.
Song Peilin
Senior Finance Manager, Mapletree Investments
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