Mark co- founded Impress Training in 2007 with the vision to raise the quality of training programmes that focused on tomorrow’s business needs and raising productivity with existing skills. As a boutique training company, Impress training has the flexibility to constantly take advantage of new office technologies, innovative service models, and sourcing for game-changing talent.
Impress Training has since evolved into a training company with a reputation for delivering high quality training content with practical emphasis. This has allowed the company to be recognised for generating innovative insights and solutions that have yielded our 2013 Most Promising SME awarded by Small Medium Business Association and winner of the Gold Award for Best IT Training provider in 2015 by Human Resources Magazine. Evident is his passion for subjects like this and is clearly seen in the value that participants demonstrate in their use of materials and methods taught in his workshops.
Has worked in areas of Sales, Marketing, Product Development, Business Development, Education, and Corporate Training. He holds an Honours degree in Business Studies and Information Technology, held judging positions for global PowerPoint competitions, written eBooks and is now moving on to mobile content publishing as an indicator to the future of learning. Training takes Mark around the world, and always one looking for something new, he now has business development projects back in the UK.
He has trained medium-sized and multinational companies at different levels of management, from C-Level to Executives. Including companies such as IDC, Coca-Cola, Rhode & Schwarz, AIG, SingTel, OCBC Bank, ZF Asia Pacific, Kongsberg Maritime, PSA Corporation, Sampoerna Organisation, ST Electronics, NCS, various Government Ministries and Agencies and many more.
Michael is an experienced manager having lived in various Asian countries including India, China and Singapore. He has worked with multiple Fortune 100 companies as well as set up his own companies in Hong Kong, Denmark and Singapore.
During the last ten years, Michael has obtained significant insight to general management, having held senior positions in Logistics, Commercial and HR divisions. The diversity of his career has given him among others strong communication skills. He utilizes this skill and key understanding of the strategic position of the company to enable value capturing from source to point of use. The success of a good harvest lies in planting the right seed.
His ability to connect the dots enables him to identify where most value can be created. Even though procurement has always been seen as ‘the cost cutter’, he believes that strategic relationships with suppliers create a sustainable competitive edge. Michael is passionate in personal development not only for himself but others to ensure value is created from and around him.
Michael holds an Executive MBA from INSEAD as well as one from Tsinghua University which both have given him a strong theoretical toolbox in regards to finance and strategy. Michael completed his undergraduate degree in International Business at Copenhagen Business School in Denmark.
During a progressive 18-year career in the international telecommunications industry, Luisa has worked in Marketing, Human Resources, Customer Care, Project Management, Sustainability and External Affairs positions.
Luisa has been listed in the Top 100 Thought Leaders in Trustworthy Business Behavior in Europe and the Middle East 2011 following the creation and launch of Vodafone Qatar’s award-winning Sustainability strategy, “Better World”.
Luisa is the founder of the “CSR Majlis in Qatar” a first time in Qatar informal network of locally based companies and organizations that serves as a platform for networking, sharing and partnering with the goal of strengthening and increasing CSR awareness and practice in Qatar.
She has also published ‘Vodafone Women in Qatar: the insight story’ . The book provides insight into the private worlds of Vodafone Qatar female employees and spouses and, through their voices, it supports the community with all proceeds donated to fund local writers.
After challenging roles in Italy, Egypt and Qatar, Luisa has recently relocated to Vodafone Group External Affairs in London where she has designed, launched and currently implementing “Protect&Secure” ,an innovative security awareness, change and transformation programme across 26 Vodafone markets.
Luisa owns a BA (Hons) in Pedagogy & Philosophy from the University of Rome (IT) and a Post Graduate Certificate in People and Organisational Development from the University of Essex (UK).
Luisa has passionately advocated sustainability leadership in several conferences and university lectures in the Middle East, South East Asia and Europe.
Paul Sykes is a Director of one of Singapore’s leading Brand, Design and Marketing Communications agencies. Paul’s work takes him to all parts of Asian on project assignments including China, Indonesia, Vietnam, Malaysia, Thailand and Cambodia to name a few. Paul also regularly travels on work assignments in Europe and the US. His clients include major multinationals and local Asian and Singaporean businesses.
Paul Sykes is a leading consultant in the field of ‘branding, marketing, creativity and design innovation’. He is also a specialist in the area of “Customer experience design”. He helps many types of businesses use design and creativity at a strategic and operational level to increase performance and profitability.
Born in Yorkshire, England, Paul went on to study design and marketing, and after graduating with a First Class Hons degree, he went on to win a prestigious post graduate scholarship. Upon completing his scholarship Paul went on to win The UK Deloitte National Innovation for Business Award. Paul also held two Product Patents, for industrial innovations.
Paul has worked in branding, design and marketing roles in various organizations over the years, both on the client side, and on the consultancy side. Paul developed award winning programmes in the UK for example, whilst working at the UK Design Council. These programmes touched 3000 businesses over 10 years, and he got a special commendation for his work from the Prime Minister.
Over the past 20 years, Paul has worked in multinational corporations and in branding, design and business consulting in London, Milan, Sydney, Stockholm, Jakarta, Kuala Lumpur, Shanghai and Singapore. Paul is also a CIM qualified Marketer, and has held positions as a Marketing Director.
Paul has delivered training courses to business professionals in over 10 countries. In Singapore he has delivered courses to staff at Singapore Customs, Ngee Ann Polytechnic, BCA, Citibank, Moet Hennessy, Pernod Ricard, Ernst & Young, Nestle, Far East, Diageo, Singapore Design Council, City Developments, Estetica, Boncafe, HMI Medical, Singapore Healthcare Innovation Forum, Changi Airport Group, HSL Construction, At-Sunrice Global Chef Academy and Standard Chartered.
Paul is a regular keynote speaker at major events. He was a recent keynote speaker at the Singapore Prestige Brand Awards, which was televised.
Paul has a fun, insightful style of presenting workshops and seminars, and though he uses many tried and tested detailed tools and methods, much of his workshops are delivered through sharing of personal client engagements and personal work experiences, which provide rich, interesting content, through vibrant storytelling and case studies, gathered over the past 20 years.
John S. Hamalian has over 20 years of experience at General Motors and Dell, specializing in Lean Thinking, Management, Business Improvement, Strategy and Organizational Development. With assignments based in the USA, China, Germany, Korea, India and Singapore, culminating in 2 Asia-Pacific Regional Director positions, John thrives in global and culturally-diverse environments. He is an adjunct lecturer at various universities; a published writer on Lean Management, Leadership, Strategy and Asian culture; and an active speaker at Business Excellence conferences, global corporations and professional institutions.
He is now the owner of Sustainable Organisational Excellence as well as the Southeast Asia Representative for globally-renowned Lean Enterprise Institute (Lean Global Network), providing consulting, facilitation and training to help clients across Asia improve their performance and increase value.
John holds an MBA from Fordham University in New York and a Bachelor Degree in Engineering from Kettering University in Michigan.
An avid explorer, John has visited over 60 countries, including the entire Far East of Asia, and speaks conversational Mandarin Chinese. He is an active supporter of several NGOs, including serving as Chairman of the Audit Committee.
Betty Kan-Sekine graduated with honors from California State University. She is a Certified Professional Trainer (IPMA, UK), a Certified Neuro-Linguistic Programming Practitioner (NFNLP, USA) and an Associate Lecturer with SIM Global Education. She is a ThinkBuzan Licensed Instructor and an iMindMap Advanced Instructor facilitating Tony Buzan’s Mind Mapping® technique. Betty is also a Certified Instructor of Dr Edward de Bono’s Six Thinking Hats® Method and Lateral Thinking™ Application. She had attained a full Advanced Certificate in Training & Assessment (ACTA) under the Singapore Workforce Skills Qualification framework.
Betty was appointed as Director of Client Services at a renowned litigation law firm in San Francisco, USA for over a decade to manage the Asian clientele market due to her unique trilingual capability. Her passionate customer centric attitude led her to a prestigious Bronze Medal award for outstanding achievement in Service Excellence by the World Journal in the US. She had appeared in multiple radio talk shows for AM1450 in San Francisco and FM938 Live! in Singapore. Her articles were published in the Singapore Straits Times as well as India’s Hindustan Times. Her corporate experiences span across major industries in the aviation, financial & legal sectors.
Some of Betty’s workshop participants were from Wharf T & T (Hong Kong), Drydocks World Southeast Asia (Government of Dubai), National University of Singapore, National Heritage Board, Singapore Discovery Centre, Singapore Police Force, Singapore Prison Service, Changi Airport Group, Jurong Town Corporation, Singapore Tourism Board, Health Promotion Board, Ministry of Home Affairs, Inland Revenue Authority of Singapore, Land Transport Authority, Reed Exhibitions, United Overseas Bank, OCBC Bank, Singapore Telecommunications Ltd, ExxonMobil Asia Pacific Pte Ltd, ComfortDelGro Corporation Ltd & KPMG LLP, to name a few. Betty also conducts public workshops in Singapore and Hong Kong.
Betty enjoys a diverse cultural background having lived in the US and Japan for 17 years. She is fluent in Cantonese and Mandarin. Her outstanding professionalism and rich working experiences have helped her develop valuable life skills in Business Communication, Leadership & Management, Innovation & Creativity, Client Services and Personal Effectiveness. She believes in the power of maximizing one’s potential by improving and changing oneself from the inside out. Her passion is in helping individuals be the best they can be.
Valene Ang is a Certified Microsoft Training Specialist who has more than 19 years of training experience and working with companies to improve their data processes.
Her qualifications include a Bachelor’s in Business Computing, Microsoft Certified Trainer (MCT), Certified Instructor of Microsoft Certified Application Specialist (MCAS), and Master Instructor of Microsoft Office Specialist (MOS). Valene also holds an Advanced Certificate in Training and Assessment (ACTA) - a national qualification awarded by WDA (Workforce Development Authority) in Singapore.
She has trained different levels of management executives from small-medium size organisations, government offices and multinational companies such as PSA International, Rio Tinto, SingTel, DFS Galleria Singapore, Canon Singapore, HP Singapore, CPF Board, MOE, HPB, HDB, National Environment Agency (NEA), Public Utility Board (PUB), Inland Revenue Authority of Singapore (IRAS), SPRING Singapore, Temasek Polytechnic, Republic Polytechnic, Nanyang Polytechnic, Singapore Expo, Changi Airport Group, DHL, Barclays Capital, Far East Organizations, Intrack Market Service (Malaysia), DENZA (ShenZhen) and many more.
She has also conducted customized training and one-to one coaching sessions for many companies’ executives on Microsoft Office 2003/2007/2010/2013/2016 versions. She is a much-sought-after trainer, judging by the very good evaluation she received from her past participants.
Grant has a Masters in Innovation and Entrepreneurship from SMU. He has been an Innovation Games™ practitioner since 2008, designed and run numerous interventions with companies of all sizes. Using Lego® Serious Play® techniques, he conducts Business Model and Service Innovation programs for companies. He is also a mentor for small businesses as part of Victoria’s SBMS, in Australia.
An experienced businessman and an entrepreneur with 16 years’ experience in managing his own businesses in the B-2-B services industry. His diverse skills come from being involved in all aspects of his companies as they grew and enable him to bring an entrepreneurial edge to any organization.
People describe him as an innovative thinker and inspiring leader. He has successfully designed and implemented various products in his own businesses, continuing to push the envelope in finding creative ways to add value to the services offered to clients in an extremely competitive environment.
His strengths lie in his client-centric approach and out-of-the-box thinking and passion for enabling growth in businesses.
David Goldwich, the Persuasion Doctor, teaches people how to become more influential, compelling, and irresistibly persuasive as they share their message with the world. He has MBA and JD degrees and practiced law in the United States for more than ten years, arguing before judges and political, government, and community bodies. He knows how to persuade the toughest audiences.
Recognizing that lawyers perpetuate rather than solve problems, David began lecturing and training in 1995. He has taught at the tertiary level in the USA and in Singapore.
An engaging and award-winning speaker, David uses humor and stories gathered from his own experience as a lawyer, businessman, and father to help people reach breakthrough changes in their personal and professional lives. He is the author of four books and numerous articles in his field of expertise.
David speaks internationally and conducts workshops in negotiation, persuasive business presentations, storytelling for leaders and sales professionals, and other areas of influence and persuasion.
Benny obtained a GOLD MEDAL for his Master of Arts (Education Management) Degree from NTU/NIE in 2015. He also has an MBA from the University of Leicester, an honours management degree from the London School of Economics and a Diploma in Electronics from Ngee Ann Polytechnic. In addition, Benny also has a Diploma in Training, a full Advanced Certificate in Training & Assessment (ACTA) and a Certificate in Practical Counselling. He is also a certified Project Manager (PMP) and a certified Project Risk Manager (PMI-RMP). Benny is currently pursuing a Doctor in Education programme in NTU/NIE under a scholarship.
In his professional endeavors Benny has experience working in government ministries, MNCs and Small & Medium Enterprises (SMEs). One of the interesting endeavors for Benny was to set up and head a new wireless communication division; forging strategic partnership with overseas vendors and channel partners for new (product) market penetration. He also has more than 20 years of experience in project management, sales & marketing, training, mentoring and coaching. He has trained and/or provided consultancy to companies like Singapore Land Transport Authority, Singapore Police Force, Singapore Tourism Board, ACRA Singapore, Murata, Keppel Land, Comfort Delgro, Nanyang Polytechnic, Hwa Chong Junior College, SingTel, StarHub, Mobile One, Globe, Maxis, Telkomsel, AIS, Nortel and Nokia etc.
Benny currently holds a management position in a local vocational institution, responsible for forging strategic partnerships with local/overseas institutions, companies and government agencies, conducting curriculum review and design, formulating/implementing policies, and engendering/championing change and driving the adoption of educational technology among the institutes of higher learning in Singapore.
Benny is also a martial arts enthusiast who holds a black belt in Taekwondo (TKD) and Karate. He is also trained in Muay Thai, Shaolin and Wing Chun martial arts. Because of his deep passion in martial arts, Benny developed two kid programmes, The Art of Excellence and Dr. TKD (incorporating Drama with TKD) to build character and impart life-skills to the children. He was featured on a Singapore local radio station, Capital 958, about The Art of Excellence.