About this course
The world is full of good marketing strategists, good accountants, good engineers, and good lawyers—but it is not full of good communicators with good EQ. Acquiring emotional intelligence will enable you to make effective decisions to help you adapt to the ever changing needs of our environment.
This program hones your competency in emotional intelligence and interpersonal communication skills so as to foster better workplace relationships. As relationship conflict is almost a given, we will also examine some effective ways to manage conflict, prevent difficult situations from escalating and optimise your sense of well-being through self-regulation and constructive communication.
You will acquire practical knowledge and skills to help you and others perform your tasks better and achieve your desired goals happier through effective interpersonal communication.
Who is this course for?
This course is suitable for all levels of staff including but not limited to senior and mid-managers, supervisors, executives, frontline staff and those who seek to improve their professional skills in business communication.